Navigator of the Seas

Mexican Riviera

November

Pros: Service staff and main dining experience good.

Cons: Staterooms need updates. No data ports, only 2 electric outlets, balcony door hard to open, Windjammer furniture worn. Weather cool leaving LA and returning at end of December which were sea days.

Recommended: No

The main areas of the ship were in good condition but the Windjammer dining room and staterooms need updating. Ice skating shows were very nice. No conditioner or lotion provided, only shampoo. Unable to purchase any sundries on board. Had to wait to purchase item in port. There wasn’t an empty seat in the casino and smoking was permitted in there. This ship did not have the Royal Caribbean standard’s I have become accustomed too. Personally I think the Caribbean is nicer and has prettier beaches. Was disappointed in the Mexican Riviera but that is not a reflection on Royal Caribbean.

Our Fun Trip

October

Pros: Ship was clean, big focus on cleanliness! Our room was nice, and the bed was comfortable.

Cons: Hurricane Norma - missed two ports

Recommended: Yes

Hurricane Norma definitely caused issues. Missed going ashore in Cabo and Puerto Vallarta was cancelled. We stopped in Mazatlan, then headed out to get ahead of Norma. They refunded shore excursions and also gave us some refundable ship board credit. We were impressed with the service compared to another cruise line we’ve tried in the past.

A Great Ship and Crew

September

Pros: Size of Ship, Crew, Amenities

Cons:

Recommended: Yes

We love the Navigator and the crew has always been amazing.

Cruise adventure

August

Pros: Great food; fun water slides and activities for the kids. Great shows and entertainment! Hard working crew!!

Cons: None

Recommended: Yes

One of our best cruises out of 12 taken on different cruise lines

Review of Navigator of the Seas

June

Pros:

Cons:

Recommended: Yes

We had a wonderful time. The ship was beautiful, the service was wonderful and the food was great. We loved the on board entertainment. We didn't care for Ensenata

Nice Quick Getaway

December

Pros: Quick, convenient and matched our travel dates available

Cons:

Recommended: Yes

This was a great long enough getaway, yet short enough to be able to get away. There were two nights they didn't have a main show entertainment, which sadden us. Normally at the buffet I can't wait to try everything. This time there was some unique different food that didn't really appeal. The taco stand and ice cream stands were great!

Mexico Cruise

February

Pros:

Cons:

Recommended: Yes

Loved the entire cruise, great ship,& ports!!

We love the Amped Navigator

January

Pros: Great Crew

Cons: None

Recommended: Yes

I went with my Sis.....We had a great time while on the ship and off when we had our only port, Ensenada. I recommend the sailings out of LA, a great ship, Captain and crew.

Back to cruising!

November

Pros: clean, beautiful, lots to do and experience

Cons: more inclusive food options

Recommended: Yes

This was my first cruise in 10 years and I was so happy with my decision to go with RC and the Navigator of the Seas. It was a beautiful ship with so many options of things to do. We couldn't get everything in! The service and food were top-notch. The excursions were fun. We can not wait to go back for more!

A great newly Amped Vessel

November

Pros: Great Crew, Great food Venues, Starbucks

Cons: None

Recommended: Yes

We had a great time with family. Our Excursion in Puerto Vallarta was excellent The Tequila Experience The Mexican Cities were ever to thankful that we were there.

Birthday cruise

March

Pros: Great ship, fantastic service, food was really good, lots to do.

Cons: Cruise wasn’t long enough

Recommended: Yes

I highly recommend Royal Caribbean. Definitely recommend getting a cabana at CocoCay.

AWESOME WEEKEND

February

Pros: Service

Cons: Food in the main restaurant

Recommended: Yes

I have 3 suggestions: One, is to improve the food, have a better seasoning , Caribbean food with quality like ( beans, fried plantains, fried yuca, beans, Cuban food), and the other is to take into account the season in coco cay and at least heat the pool water. We could not bathe either on the beach or in the pool. The pool water was freezing. The food on the island should have better options like ribs and bake potatoes or sweet potatoes. Everything else was very good and exceptional service.

Feb Cruise

February

Pros: Great Ship

Cons: none

Recommended: Yes

Great time

Family Thanksgiving and 65th Birthday Celebration Cruise

November

Pros: Everyone was wonderful from checking in to room service

Cons: Don't bring your Steamers they will take it away

Recommended: Yes

There's several people on staff whose names I have to mention Wilson who cleaned our room twice a day. Geovany and Smi were amazing and went above and beyond from getting to know us to offering coffee and conversation as well as giving us some important information and recommendations. I had my first real facial with Lucia who managed to put me to sleep, it was the most relaxing experience as well as very informative. There's so much to do, it's impossible to get around to everything. From Arcade games to Laser tag, ice skating, shows, water slides and so much more. I look forward to more Sailings with Royal Caribbean. It was worth every penny! Thank you Navigator of the Seas!

Great trip!

September

Pros: Beautiful ship, stateroom comfortable, amazing staff in all departments, beverage package included everything.

Cons: Food in main dining room was OK. Everything tasted overly salted.

Recommended: Yes

It was an incredible experience and venue to celebrate our friend’s milestone birthday. The crew is incredible. The entertainment was fun! Coco Cay exceeded my expectations. Thank you.

An amazing first cruise

June

Pros: Great atmosphere, amazing people, and lots to do

Cons: We don't have any

Recommended: Yes

The only somewhat issue is the elevator systems take forever and dont make any sense. Occasionally you would be waiting and one would go right past you, but there is always stairs so it didnt even put a damper on our vacation

Perfect Vacation

June

Pros: Clean ship, fabulous service, and excellent food and drinks!

Cons: No cons...wouldn't change a thing!

Recommended: Yes

Loved our birthday cruise!

Mom daughter vacation

May

Pros: Ship was amazing,

Cons: The virtual balcony had no sound, 1 plug in our room.

Recommended: No

Great time was had by all!

April

Pros: Flow Rider, waterslides, fantastic live shows! Great service and great food

Cons: Felt a bit of pressure to make reservations at the ship's restaurants

Recommended: Yes

Great cruise

March

Pros: Ports of call. Dining. Drinks. Staff.

Cons: Miami cruise port. Promenade. Shops. Late night dining selections

Recommended: Yes

Multiple issues prior to getting on ship and issues at port trying to get off the ship. The promenade was tiny and not used properly in my opinion. Shops should be located somewhere else to better use that area. Only one area for late night dining. Food was great but need more options.

Navigator of The Seas

March

Pros: Great Rehab, New Rooms on deck 11 and 12 are awesome, Ice Show, Solarium

Cons: Miami Terminal was horrible, Smokey Casino, Limited Gluten Free foods.

Recommended: No

AMAZING

March

Pros: Food, customer service, friendly workers, activities

Cons: Slow elevators

Recommended: Yes

Overall great expierence, no complaints.

New Years on The Navigator of the Seas

December

Pros: Always something to do. Always something to eat and drink. Friendly staff.

Cons: Not enough time in the day to do everything!

Recommended: No

Perfect Trip!

December

Pros: LOVED EVERY MINUTE OF IT!

Cons: NONE!

Recommended: Yes

This was our first cruise and you didn't disappoint! Everything was just as we had imagined!

9 day Southern Caribbean

March

Pros: Professional services-room, dinner room-Sapphire staff, Windjammer staff, pool staff, the entertainment-Ice show, live band---awesome!

Cons: The Voice-singer-awful- don't you listen to the performer before you hire them? The fish-salmon, tilapia, and ___ in Sapphire dinning room- disappointing-overcooked.... Internet cost---robbery!

Recommended: Yes

Friendly staff EVERYWHERE!!! Had a lovely time!

Great Five Day Cruise

March

Pros: Excellent service, friendly staff, and terrific weather!

Cons: none

Recommended: Yes

We had a wonderful experience on the Navigator of the Seas. Boarding and exiting the ship were both smooth. It was a great vacation.

Ship

February

Pros:

Cons:

Recommended: No

Loved all the Islands.......As for the ship, did not like some of the entertainment they had. During the days at sea not much to do for our age group. Food was good.

1st Cruise was Perfect!

January

Pros: Professional Photographers did an awesome job!

Cons: Could use more Vegetarian food choices.

Recommended: Yes

My daughter and I had an absolutely great time on our very first cruise! Thank you to all staff for making us feel special ~ We booked for our 2nd cruise to Alaska 2019 before leaving the ship on our last day of our PERFECT 1st Cruise Vacation! Nancy and Mariah

New Years cruise

January

Pros: Fun celebrations of new year. good dining room service and food generally good

Cons: Chops a disappointment as well as diamond breakfasts

Recommended: Yes

Overall an enjoyable cruise

Navigator of the Seas- New Year's Cruise

December

Pros: Our waiters-Nick and Luyao did all they could to please us. My room steward, N.D. was wonderful. The Diamond Club was great.

Cons: Not enough activities- like game shows during the day.

Recommended: Yes

The shows on the first 3 nights were good. The last 2 nights of talent weren't as good.

great christmas getaway

December

Pros: nice ship

Cons: food was average

Recommended: Yes

Christmas cruise for family of 4. 17 and 14 year old daughters had a good time.

Good but not great

December

Pros: Excellent staff

Cons: Lax on use of hand sanitizers, especially when reboarding after being ashore

Recommended: Yes

With the exception of the hand sanitizers, it was very good.

ABC iIslsnds

December

Pros: State room attendant good. Ship pretty

Cons: Didn’t get dinner time that we wanted

Recommended: Yes

Main people in dinning room weren’t very accommodating.

Navigator

April

Pros: Good staff and ports.

Cons: Good food, not great. We think it has gone downhill since specialty restaurants.

Recommended: Yes

We still are royal fans. Have more cruises booked.

The ABC islands and Labadee cruise

April

Pros: Good weather, pleasant crew and great food.

Cons: Some days extremely windy ashore.

Recommended: Yes

During the At-Sea days, I would have liked to see additional activities indoor, such as a nice movie, as the Pool Side large movie screen was compromised by being too windy and noisy and confused by Close-Captioning. That was not compatible with a late evening movie activity and comfort. There were available Indoor lounges, large enough to house one or two separate movies. Their Schooner Bar could have had a Pool Table and perhaps a Table Tennis Table. Just a thought !!!!!!

Survey

March

Pros: Food - Crew Service - Dining Staff

Cons: Ship Needs updating - Entertaining needs to be updated

Recommended: Yes

We made four ports, I would only recommend two of the ports. Bonaire and Haiti was not good for me. I loved Aruba and Curacao was pretty good. I had a bad experience with Chops on the ship. This is a restaurant where you have to pay and it was the worse. I also did not like the solicitors for the Mexican restaurant. I was really disappointed in the activities offered. Was the worse that I had seen. There needs to be a lot of improvement with the activities. Getting off the ship on Sunday morning was awful. Someone need to develop a new system. It is hurry up and wait. You are asked to leave your stateroom room and go stand. If you have a standing problem, or a back problem, it is not good. Also when you have paid your gratuity in advance, Why are the housekeepers leaving you and envelope for tips. I think they should be notified that you have already paid.

Wonderful!!

March

Pros: Good food, friendly and helpful crew, beautiful ship!

Cons: No coffee in room

Recommended: Yes

First cruise and look forward to another!!

A Wonderful Cruise

February

Pros: Fantastic WARM holiday!!

Cons: Cut-backs?

Recommended: Yes

We enjoyed the cruise with the exception of the formal dining food. There was nothing special about it. Be aware that the Windjammer serves equal if not better food. While we ran into a fellow cruiser talking about the wonderful steak dinner with asparagus quiche we missed....sorry to tell him....we had that same thing in the Windjammer. We were disappointed to learn that RCC no longer serves afternoon tea at 3pm which included guacamole, tacos etc. The shows on the ship weren't all that great with exception of comedians they brought on board. Many people were walking out on a variety of the shows after about the first 15 minutes. The ship's staff always friendly and helpful. The ship clean which was very impressive considering all the people on board. Ships policy is no reserving/holding seats or loungers; they were held/reserved all the time but we found there were plenty to be hand without issue. The last day was a mess getting off of the ship with no organization. We were to line up in The Sapphire Room which is full of dining chairs/tables (a challenge to wheel luggage around) to get in the "so-called" line up. It turned out that those on first ended up LAST as they took folks off from other end of the line as they ended up closest to the exit door. The line should have started opposite way so those first could be first! This may sound like whining but for those having planes to catch was a tad stressful.

cruising with Royal Caribbean

November

Pros: great staff, great ship great food

Cons: very poor embarkment process,50 of us were sent to miami Bayside on a bus because of delay to get on ship

Recommended: Yes

promises were made to be brought back . never happened. no buses. we had to pay someone to get us back to port. on St Marteen we were left on a beach with no way to get back to port.Also promises were made to bring us back to port at an appointed time.

Cruise from Southampton to Spain, Portugal, Canary Island, Morocco

October

Pros: Ship great - usual Royal great service. Most of ports wonderful, tours good.

Cons: would never go back to Morocco but it was interesting.

Recommended: Yes

Our first time using Air 2 Sea from Royal and was very pleased. Someone met us at Heathrow and drove us to hotel which was very convenient and the bus took us to and from ship.

Happy Sailing

May

Pros: Great dining room service and food. Loved being at sea.

Cons: Huge lines coming back to the ship from the Azores

Recommended: Yes

The stateroom was kept clean and tidy at all times. Food was very good and the dining staff were very attentive. Long lines moved very slowly at times.

Caribbean Cruise

April

Pros:

Cons:

Recommended: Yes

Large ship, need more help.

Great ship-great cruise

April

Pros: Love this cruise line

Cons: None

Recommended: Yes

Had a wonderful time with extended family.

Navigator 4/24/16

April

Pros: Staff and condition of ship

Cons: Internet service

Recommended: Yes

Overall a fantastic experience. Royal Caribbean really tries.

A wonderful Honeymoon

March

Pros:

Cons:

Recommended: Yes

We had a wonderful time on our honeymoon the ship is beautiful and the crew was friendly and helpful. I will definitely book this ship again and again

Great Cruise Experience

March

Pros: Loved Dining, Attendant and bartender staff. Very courteous and did a fantastic job. Our needs were attended to and loved that people remembered our names.

Cons: None

Recommended: Yes

Our group had a wonderful time. We had personal treatment and I was especially impressed when the crew could call each of our names. We had such an enjoyable time.

8 Day Eastern Caribbean Cruise

March

Pros: Great Ship

Cons:

Recommended: Yes

We enjoyed our very first ocean cruise on a wonderful ship, "Navigator of the Seas". Staff, food, entertainment & ports of call were all very good. We booked two more trips whilst aboard so I guess, that says it all!

Great Experience

August

Pros: Great attentive service, many activities and great weather

Cons: only one night club

Recommended: Yes

This was our first family cruise. Would definitely plan another one for my husband and I.

Fantastic way to travel

September

Pros: Beautiful and clean with tons of activities

Cons: the pool area was not kid friendly, lots of music with explicit lyrics

Recommended: Yes

Overall the experience was good. Dining, excursions and on board activites were great.However, the pools are salt water (no splashing) and the music being played had lyrics that I certainly didn't enjoy and didn't want my kids exposed to. I realize many people want a "party" vibe while on their cruise, but I contend there are plenty of songs that convey that vibe without explicit lyrics.

Mrs

September

Pros: Value

Cons: Too short

Recommended: Yes

Really enjoyed our cruise. Staff was great.

Caribbean

August

Pros: Great size ship

Cons: None

Recommended: Yes

Love the ship. Lots to do

Navigator of the Seas

July

Pros: Timing of events and

Cons: Expected more variety of foods for dinner and more entertainment from the waiters and the staff

Recommended: Yes

Had a great time looking forward to the next trip

West Caribbean Cruise

July

Pros: Many things to do

Cons: Only one day at each port

Recommended: Yes

Loved it!!!!

Expect the best

June

Pros: the best

Cons: none

Recommended: Yes

As always a fantastic vacation

Navigator of the Seas

May

Pros: the ship is beautiful, great staff, great ice show, nice rooms, great speciality restaurants

Cons: Windjammer is VERY crowded and hard to navigate, average food quality in MDR

Recommended: Yes

I'm somewhat spoiled since I now usually cruise on Celebrity which tends to be a step up from RCCL. The bathroom is very small and if you drop something in the shower its hard to bend down without hitting the side of the walls in the shower.

Great Cruise

May

Pros: Food in main dining room and specialty restaurant was excellent.

Cons: Not enough rest room capacity by the pool and restaurants.

Recommended: Yes

Shows were just average. Service was outstanding in the main dining room. We had a vegetarian in our group and the head waiter stopped at our table each night to review the next days menu with her and assure that the offerings were sufficient.

Caribbean

March

Pros: was perfect for food and no problems, staff was very good

Cons: after dinner show not so great

Recommended: Yes

very good ship and staff was excellent

Navigator of the Seas

February

Pros: Good food, good service throughout the ship, good entertainment

Cons: The bed in our room, superstructure surrounding aft facing cabins

Recommended: Yes

Good cruise, we'd go again, but would not book an aft facing cabin. The bed in our room was worn out and needs replacing.

A Beautiful Ship

December

Pros: This was the most beautiful ship we have been on and we especially enjoyed the professional Ice Dancing show. Our room was very spacious and very comfortable. Everyone on the ship was very friendly and helpful. I would go on this ship again.

Cons: Couldn't think of any.

Recommended: Yes

The ship personnel took care of the problem we had with the on board credit and pre paid gratuities not showing up on our account. They said they were having some computer problems and it should be taken care of in about 24 hours. They were very helpful and took care of the problem.

first royal caribbean cruise

November

Pros:

Cons:

Recommended: Yes

Even with the rainy start we enjoyed our first Royal Caribbean cruise. The ship was clean, very beautiful stateroom and the food and service was excellent. Made new friends and enjoyed all the extras ship had to offer. Theresa & Patrick Prather

FANTASTIC VOYAGE

November

Pros: EXCELLENT SERVICE

Cons: NOT ENOUGH SUNSHINE!! RAINED TO MUCH

Recommended: Yes

The NAVIGATOR OF THE SEAS EXCEEDED MY EXPECTATIONS. IT WAS AN AMAZING TRIP!!

Great overall

August

Pros: Good shows n programs,nice place to relaxe

Cons: Needed more things for kids, water slides

Recommended: Yes

Staff review

August

Pros: Crew very helpful and friendly. Never saw crew upset.

Cons: Long lines when dis-embarking, Long wait to go to Cayman Island. To short of a time on the islands.

Recommended: Yes

Never have we had such a wonderful experience with our dinning room staff. Jean Paul, Conroy were wonderful, 10+, always smiling, explaining menus, explaining next day's activities. Our Room 8572, stateroom attendant also rates 10+, always available when we needed something, never having to ask twice for anything or just to greet us every morning.

Navigator of the Seas Family Vacation

June

Pros: Ship decor, dining room staff

Cons: Poor customer service

Recommended: No

We just returned from a week on Royal Caribbean's Navigator of the Seas, stopping in Honduras, Belize and Mexico. The ship itself was beautiful, and the food was good. However, I have to say that I would probably not choose Royal Caribbean again for a family vacation as their staff was not friendly or helpful. They were professional and polite, but not fun. The teen club was disappointing for my teens, as the activities provided did not entice many kids to stay and join in. Overall, nice trip for an older couple that wouldn't require any assistance.

Navigator of the seas Caribbean cruise

June

Pros: Excellent dining room service, excellent room steward, Texas tenors and Motown

Cons: Occasional rudeness from other staff, guest services made mistakes, spa charged more than they quoted

Recommended: Yes

I made arrangements at guest services for all charges that my 12 and 13 year old granddaughters made to be on my account, yet we were turned back as we exited the gangway at the end of the cruise because the gratuity charges for the three of us were entered to my 12 year old granddaughter which made it impossible for us to make our connections by the time we returned to guest services to straighten it out.

Cruise experience in general

April

Pros: Cost, over all experience

Cons: Crowds

Recommended: Yes